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How I Started Over and Built a Freelance Career from Scratch.

Follow the white rabbit. 🐇🐇🐇

Let’s talk about starting over. And not the “new haircut, new you” kind. I’m talking about uprooting your entire life, moving to a new country, and having to rebuild everything from scratch. That’s what I did when I moved to beautiful Nairobi, and it was both exhilarating and terrifying.

I left Canada to visit Nairobi for three months. Three years later, I’m still here.

I didn’t just move my life—I moved my family, career, network, and my comfort zone. Freelancing after years of established roles was a whole new challenge. So, I want to share the lessons I’ve learned, the tactics that worked, and how I built it back—step by step.

Sit back. Relax. Let’s jump in.

The Early Days in Kenya

Nairobi needs to be on your bucket list, friend. It’s magical.

Arriving in Nairobi was a reality check. The networks I had built over the years in Canada and the US didn’t automatically translate here. The local creative scene was vibrant but unfamiliar, and the path ahead was unclear. I quickly realized that being a “secret under a rock” wasn’t going to work. I had to be visible, approachable, and ready to engage.

Actionable Tip #1

If you’re in a new place or situation, your first task is to map out the environment. Who are the key players? What’s the local scene like? Don’t wait for people to come to you—get yourself out there.

The Road of Trials

Well, here we are. What’s next?

Starting from scratch meant facing a series of trials, each teaching me something new about freelancing, networking, and personal growth.

1. Meeting People One-on-One

One of the first challenges was finding the right people to connect with. I started contacting local creatives, setting up one-on-one meetings over coffee, and attending as many industry events as possible.

One of the most significant moments came when I met the IDEO team in Nairobi. We talked, exchanged ideas, and I stayed in touch, checking in with them every month or two. A year later, this connection turned into a high-paying consulting contract.

I also joined Slack groups like the Process Masterclass ($), Freelance and Business and Stuff ($), and the Design Creators Group (invite-only) to get a sense of what other high-profile designers were doing.

Process Masterclass is a brilliant primer in UI/UX and Nguyen Le is the kindest of souls

I needed a new network that wasn’t specific to a geographical location. The amazing creatives I met became invaluable resources for advice, feedback, and collaborations.

This sense of community—both online and locally—became a cornerstone of my freelance practice.

The FABAS book is by Jennifer and Amy Hoods of Hoodzpah, one of the best online creative communities.

Actionable Tip #2

Join relevant online communities, but don’t stop there. Set a goal to meet one new person face-to-face each week—whether through a coffee meeting, an industry event, or a well-crafted email. Invest time in building genuine relationships, not just transactional ones.

Be open to collaborating and offering help. Over time, you’ll build a strong community of people who’ve got your back.

2. Establishing Credibility in a New Market

Jimmy Fallon Writing GIF by The Tonight Show Starring Jimmy Fallon

The pen I write all my cold emails with. Available on Amazon. Affiliate link below.

One of my biggest hurdles was proving my worth. It’s difficult to convince clients you’re the right fit when you’re new to the scene. I knew I had the skills, but I needed to communicate that effectively and get noticed—fast.

One of the most effective strategies I used was cold emailing. I researched local businesses, agencies, and potential clients, then crafted personalized emails highlighting my experience and how I could solve their problems. I didn’t just send out generic emails—I tailored each message to show I’d done my homework and attached a short deck describing my process.

Actionable Tip #3

In today’s market, writing chops are everything. If your emails and pitches can’t grab attention, you won’t even get your email opened.

There is no fluff in my emails. I focus on making them concise, clear, and valuable:

• a warm intro and genuine praise
• linking what I bring to the table to my lead’s business or personal goals
• a call to action that respects my lead’s time and encourages a response

3. Managing Finances and Workflow

Map Diagram GIF by studio-vpr

Workflows gone wrong. You don’t want this.

One of the trickiest parts of freelancing in a new environment? Managing your finances and workflow. Kenya brought a whole new set of financial considerations, from different tax systems to fluctuating client payments. Add to that the uncertainty that comes with freelancing, and things can get messy fast if you’re not organized.

I worked with SYSTMS, an Operation Specialist to set up automated workflows that allowed me to track both my projects and expenses meticulously. Setting aside a percentage of each payment for taxes, emergencies, investments, and retirement became non-negotiable.

My onboarding process for new clients. Green elements are automated.

4. The Miracle Hour

New Post GIF

Love it or hate it, social media scales in ways that email simply can’t.

Cold emails? One-on-ones? That’s my jam. But let’s be real—those only go so far. The truth is, you’ve gotta show up on social media, and for me, that’s always felt…awkward. It still does. But, like it or not, it’s part of the game today.

Enter the “Miracle Hour.” Now that I’ve established a network in town, I need to make sure I’m not constantly scrambling for new clients, so I started carving out one hour a day to focus on the work that doesn’t come easy—social media outreach and business development.

It’s still in the early days, but I’m already seeing the impact on productivity and clarity of focus. I’ll share more details and results with you all in the coming months. But for now, I encourage you to find your own “Miracle Hour” and see how it transforms your practice.

The Wrap-Up

Starting from scratch in Kenya has been anything but easy, but it’s been a massive opportunity for growth—both personally and professionally.

From rebuilding my network, proving my worth in a new market, learning to manage finances, and finding balance, each challenge has taught me something that pushed me forward.

Freelancing is hard, especially in a new environment, but every challenge is an opportunity in disguise. If there’s one thing I’ve learned, it’s this: embrace the uncertainty. Use it to your advantage. Stay visible, build relationships, and manage your time and energy wisely. You might not see the rewards right away, but trust me, the seeds you plant today will grow.

Keep showing up. Keep pushing forward. That’s the game.

You Got This Maya Rudolph GIF by NBC

You got this! 💪

These resources have been crucial in helping me stay focused and grow my business efficiently. I recommend them if you’re looking for practical tools to make progress:

Lex Roman
Lex’s growth insights are the real deal. Her newsletters are packed with strategies to get you noticed and growing. Absolute must-read.

Freelance, and Business, and Stuff by Hoodzpah Design 
If you’re a freelancer wondering, “Am I doing this right?” this one’s for you. No BS; All action. It’s a guide when you need it most.

The Process Masterclass
P-M is simply amazing. For anyone looking to get into product design. Simple, practical, and gets to the point.

Content Creation vs. Client Acquisition
This video helped me, an introvert, reframe social media from a stressor into a smart, strategic tool—a game-changer for client growth.

Cole Schafer
I enjoy writing, but Cole made me fall in love with it. If you want raw, authentic writing that gets results, follow him on LinkedIn or grab his courses.

Note to Self

One hour a day, that’s all it takes. The Miracle Hour is about staying sharp, building connections, and pushing your business forward.

Below are its core components. I hope it helps you maximize your time and consistently make progress toward your goals:

  • Add Value: Share helpful and engaging content, such as tips or solutions, to build trust and show your expertise. This will make people more open to your future offers.

  • Engage on Your Posts: Respond to comments to show your audience you value their time. This keeps the conversation going and boosts visibility.

  • Connect with 20 People: Reach out to 20 people daily—potential customers, past clients, or leads. Consistent communication keeps you top-of-mind when they’re ready to engage.

  • Make Offers: Regularly present offers through DMs, emails, or posts. The more offers you make, the more chances for sales. For example, you could attach a newsletter link to your posts.

  • Engage with Others’ Content: Comment on others’ posts or reply to their comments. This increases your visibility and encourages them to engage with you.

A Quick Shout Out! ❤️ 

Starting a newsletter is a solitary activity that often feels like sending thoughts into the void. So, when I hear back from readers, it reminds me there’s a real connection on the other side and it simply makes my day!

Thank you, Rebecca, Eduardo, Jen, Babs, Sarah, and Sally, for the kind words and for sharing your thoughts. Your messages are a beautiful reminder that this space is shared, and I’m grateful to be part of it with you all.

I'll catch you in the next Note.

Mo. ✌️ â¤ď¸


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