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How I Started Over and Built a Freelance Career from Scratch.
Follow the white rabbit. ššš

Letās talk about starting over. And not the ānew haircut, new youā kind. Iām talking about uprooting your entire life, moving to a new country, and having to rebuild everything from scratch. Thatās what I did when I moved to beautiful Nairobi, and it was both exhilarating and terrifying.

I left Canada to visit Nairobi for three months. Three years later, Iām still here.
I didnāt just move my lifeāI moved my family, career, network, and my comfort zone. Freelancing after years of established roles was a whole new challenge. So, I want to share the lessons Iāve learned, the tactics that worked, and how I built it backāstep by step.
Sit back. Relax. Letās jump in.

The Early Days in Kenya

Nairobi needs to be on your bucket list, friend. Itās magical.
Arriving in Nairobi was a reality check. The networks I had built over the years in Canada and the US didnāt automatically translate here. The local creative scene was vibrant but unfamiliar, and the path ahead was unclear. I quickly realized that being a āsecret under a rockā wasnāt going to work. I had to be visible, approachable, and ready to engage.
Actionable Tip #1
If youāre in a new place or situation, your first task is to map out the environment. Who are the key players? Whatās the local scene like? Donāt wait for people to come to youāget yourself out there.
The Road of Trials

Well, here we are. Whatās next?
Starting from scratch meant facing a series of trials, each teaching me something new about freelancing, networking, and personal growth.
1. Meeting People One-on-One
One of the first challenges was finding the right people to connect with. I started contacting local creatives, setting up one-on-one meetings over coffee, and attending as many industry events as possible.
One of the most significant moments came when I met the IDEO team in Nairobi. We talked, exchanged ideas, and I stayed in touch, checking in with them every month or two. A year later, this connection turned into a high-paying consulting contract.
I also joined Slack groups like the Process Masterclass ($), Freelance and Business and Stuff ($), and the Design Creators Group (invite-only) to get a sense of what other high-profile designers were doing.
I needed a new network that wasnāt specific to a geographical location. The amazing creatives I met became invaluable resources for advice, feedback, and collaborations.
This sense of communityāboth online and locallyābecame a cornerstone of my freelance practice.
Actionable Tip #2
Join relevant online communities, but donāt stop there. Set a goal to meet one new person face-to-face each weekāwhether through a coffee meeting, an industry event, or a well-crafted email. Invest time in building genuine relationships, not just transactional ones.
Be open to collaborating and offering help. Over time, youāll build a strong community of people whoāve got your back.
2. Establishing Credibility in a New Market

The pen I write all my cold emails with. Available on Amazon. Affiliate link below.
One of my biggest hurdles was proving my worth. Itās difficult to convince clients youāre the right fit when youāre new to the scene. I knew I had the skills, but I needed to communicate that effectively and get noticedāfast.
One of the most effective strategies I used was cold emailing. I researched local businesses, agencies, and potential clients, then crafted personalized emails highlighting my experience and how I could solve their problems. I didnāt just send out generic emailsāI tailored each message to show Iād done my homework and attached a short deck describing my process.
Actionable Tip #3
In todayās market, writing chops are everything. If your emails and pitches canāt grab attention, you wonāt even get your email opened.
There is no fluff in my emails. I focus on making them concise, clear, and valuable:
⢠a warm intro and genuine praise
⢠linking what I bring to the table to my leadās business or personal goals
⢠a call to action that respects my leadās time and encourages a response
3. Managing Finances and Workflow

Workflows gone wrong. You donāt want this.
One of the trickiest parts of freelancing in a new environment? Managing your finances and workflow. Kenya brought a whole new set of financial considerations, from different tax systems to fluctuating client payments. Add to that the uncertainty that comes with freelancing, and things can get messy fast if youāre not organized.
I worked with SYSTMS, an Operation Specialist to set up automated workflows that allowed me to track both my projects and expenses meticulously. Setting aside a percentage of each payment for taxes, emergencies, investments, and retirement became non-negotiable.

My onboarding process for new clients. Green elements are automated.
4. The Miracle Hour

Love it or hate it, social media scales in ways that email simply canāt.
Cold emails? One-on-ones? Thatās my jam. But letās be realāthose only go so far. The truth is, youāve gotta show up on social media, and for me, thatās always feltā¦awkward. It still does. But, like it or not, itās part of the game today.
Enter the āMiracle Hour.ā Now that Iāve established a network in town, I need to make sure Iām not constantly scrambling for new clients, so I started carving out one hour a day to focus on the work that doesnāt come easyāsocial media outreach and business development.
Itās still in the early days, but Iām already seeing the impact on productivity and clarity of focus. Iāll share more details and results with you all in the coming months. But for now, I encourage you to find your own āMiracle Hourā and see how it transforms your practice.
The Wrap-Up
Starting from scratch in Kenya has been anything but easy, but itās been a massive opportunity for growthāboth personally and professionally.
From rebuilding my network, proving my worth in a new market, learning to manage finances, and finding balance, each challenge has taught me something that pushed me forward.
Freelancing is hard, especially in a new environment, but every challenge is an opportunity in disguise. If thereās one thing Iāve learned, itās this: embrace the uncertainty. Use it to your advantage. Stay visible, build relationships, and manage your time and energy wisely. You might not see the rewards right away, but trust me, the seeds you plant today will grow.
Keep showing up. Keep pushing forward. Thatās the game.

You got this! šŖ

Recommended Resources
These resources have been crucial in helping me stay focused and grow my business efficiently. I recommend them if youāre looking for practical tools to make progress:
Lex Roman
Lexās growth insights are the real deal. Her newsletters are packed with strategies to get you noticed and growing. Absolute must-read.
Freelance, and Business, and Stuff by Hoodzpah Design
If youāre a freelancer wondering, āAm I doing this right?ā this oneās for you. No BS; All action. Itās a guide when you need it most.
The Process Masterclass
P-M is simply amazing. For anyone looking to get into product design. Simple, practical, and gets to the point.
Content Creation vs. Client Acquisition
This video helped me, an introvert, reframe social media from a stressor into a smart, strategic toolāa game-changer for client growth.
Cole Schafer
I enjoy writing, but Cole made me fall in love with it. If you want raw, authentic writing that gets results, follow him on LinkedIn or grab his courses.

Note to Self
One hour a day, thatās all it takes. The Miracle Hour is about staying sharp, building connections, and pushing your business forward.
Below are its core components. I hope it helps you maximize your time and consistently make progress toward your goals:
Add Value: Share helpful and engaging content, such as tips or solutions, to build trust and show your expertise. This will make people more open to your future offers.
Engage on Your Posts: Respond to comments to show your audience you value their time. This keeps the conversation going and boosts visibility.
Connect with 20 People: Reach out to 20 people dailyāpotential customers, past clients, or leads. Consistent communication keeps you top-of-mind when theyāre ready to engage.
Make Offers: Regularly present offers through DMs, emails, or posts. The more offers you make, the more chances for sales. For example, you could attach a newsletter link to your posts.
Engage with Othersā Content: Comment on othersā posts or reply to their comments. This increases your visibility and encourages them to engage with you.

A Quick Shout Out! ā¤ļø
Starting a newsletter is a solitary activity that often feels like sending thoughts into the void. So, when I hear back from readers, it reminds me thereās a real connection on the other side and it simply makes my day!
Thank you, Rebecca, Eduardo, Jen, Babs, Sarah, and Sally, for the kind words and for sharing your thoughts. Your messages are a beautiful reminder that this space is shared, and Iām grateful to be part of it with you all.
I'll catch you in the next Note.
Mo. āļø ā¤ļø

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